Clinic marketing · Riyadh, Jeddah & the Eastern Province

Clinic and dental marketing across Saudi Arabia — Arabic-first, written to MOH rules

Saudi Arabia’s private healthcare market is mostly medical complexes rather than single-doctor clinics, and its patients search in Arabic, on phones, late in the evening. We build the Arabic pages, Google and Snapchat campaigns and WhatsApp handling that market needs — with the Ministry of Health’s advertising rules written into the copy from the start.

  • HoursMon–Sat 9am–6pm IST — 6:30am–3:30pm Riyadh time
  • OfficeNone in Saudi Arabia. We work remotely from Kothamangalam, Kerala
  • RegisteredBeeps Digital Private Limited · CIN U62010KL2026PTC100348
The local market

In Saudi Arabia, the “clinic” is usually a medical complex

The Ministry of Health’s own statistics make the point. In 2024 the private sector ran 3,607 medical complexes and 166 private hospitals — and only 56 single-doctor clinics. A Saudi patient looking for a dentist or a dermatologist is usually choosing between complexes that house several specialties under one licence.

That changes the marketing. A complex needs to be findable for every specialty it offers, not just for its name. That means department pages, doctor pages and Google Business Profile services that match how people search — often for مجمع طبي (medical complex) plus their district, or for a specific treatment.

The public system is changing too. Public provision has been reorganised into 20 health clusters, and in 2024 the first of them moved to the Health Holding Company. Patients have more options than they did, and they compare — which rewards the complex that answers questions clearly and replies fast.

Finally, timing. Saudi Arabia’s national internet traffic peaks between 9 and 11pm, and Saturday is among the busiest days. Many enquiries arrive after your front desk has gone home, which is why the WhatsApp handling matters as much as the ads.

3,607

private medical complexes in 2024, against 56 single-doctor clinics and 166 private hospitals.

Source: MOH Statistical Yearbook 2024
26 million

Snapchat users in the Kingdom, according to Snap’s chief executive in October 2025.

Source: Saudi Gazette
9–11pm

the national daily peak in internet use, with Saturday among the busiest days of the week.

Source: Communications, Space & Technology Commission
By specialty

What we do for each kind of practice in Saudi Arabia

Dental clinics

Say the price, the risks and nothing boastful

MOH’s advertising rules ask for things most dental ads leave out, and forbid the claims most dental ads lead with.

  • Arabic treatment pages that state the total fee and the risks and complications, as MOH’s rules expect
  • No patient testimonials, patient images or “smile stories” in the advertising — genuine reviews stay on Google
  • District-level Google profiles for each branch, with the evening shift in the hours
  • Offer campaigns only once the offer is approved, with the approval shown
Dental clinic marketing in detail →

Medical complexes & polyclinics

Market every department, not just the name

A complex with eight specialties is eight searches. The name on the building only wins one of them.

  • A page per department and per doctor, in Arabic first, with specialties exactly as licensed
  • Google profile services and categories that match what each department actually offers
  • WhatsApp replies in Arabic and English through the evening peak; your staff confirm every booking
  • Separate campaigns per department, so the budget follows the specialties you want to fill
Clinic marketing in detail →

Complementary medicine

Know what is licensable here first

Complementary medicine in Saudi Arabia is licensed by the National Center for Complementary and Alternative Medicine, and its list is specific.

  • NCCAM’s regulations cover cupping (hijama), acupuncture, osteopathy, chiropractic and naturopathy
  • Ayurveda is not on that list, so we do not run Ayurveda treatment campaigns in the Kingdom
  • For licensed centres, every advertisement needs NCCAM approval before it runs (Article 6)
  • Herbal and wellness products are a separate SFDA matter, with their own rules
Ayurveda clinic marketing in the UAE and Kerala →
The Ministry of Health’s rules

What a Saudi clinic advertisement must and must not contain

MOH publishes its health-advertising requirements as an attachment to its executive regulations (Attachment 10). They are unusually specific — which makes them easier to follow than most, once someone has read them.

Every ad must include

  • A clear label that it is an advertisement
  • The facility’s name, contact details and working hours
  • Arabic — other languages may appear alongside it
  • The total fees for the service advertised
  • The risks and complications, and the importance of follow-up where relevant

No ad may include

  • Patient data, patient images, or patient testimonials and experiences
  • Superlatives such as “the only”, “the expert” or “the most”
  • “Guaranteed”, “instant treatment” or “eternal youth” — or “clinically proven” without evidence
  • Content that uses or targets children, encourages overuse, or disparages other providers
  • Any unlicensed facility, practitioner or herbal shop
What you want to runWho must approve or license itWhat to know
Discounts and offersHealth Licensing Department of your MOH regional branchApply with the services, approved prices and discount; at most 60 days per offer and three approvals a year; display the approval
Complementary medicine adsNCCAMApproval of the advertisement before publication (CAM Regulations, Article 6)
Medicine, device or product claimsSFDAA separate product-advertising regime with its own pre-approval
Paid influencer contentThe influencer needs a GMedia “Mawthooq” licenceContract only licensed individuals; regulators have said businesses using unlicensed ones face penalties too
Practitioners promoting themselvesRestricted by lawArticle 10 of the Law of Practicing Healthcare Professions bars self-advertising, directly or through an intermediary

On approval generally. MOH has said publicly that medical advertisements require its approval, and our GCC regulator guide reflects that. The published Attachment 10 sets the content rules and a specific approval step for offers. We treat approval as the default, confirm the route with your MOH branch before launch, and never put spend behind an ad that has not cleared.

Three markets, not one

Riyadh, Jeddah and the Eastern Province

Riyadh region

The largest private market

50 private hospitals and 1,171 medical complexes in the region in 2024. Competition is district by district, and in the crowded specialties the evening peak makes a fast reply decisive. Precise pages and tracked campaigns matter most here.

Jeddah & Makkah region

Arabic first, English close behind

Jeddah alone had 29 private hospitals and 530 complexes in 2024. Its patient mix is international, so Arabic-first pages usually need an English companion, and the pilgrimage seasons bring large visitor flows to the region.

Eastern Province

Three cities, one search market

Dammam, Al Khobar and Dhahran sit close enough to behave like one search market, with 38 private hospitals and 476 complexes across the region. A large Indian and Malayali workforce makes Malayalam and English worth adding alongside Arabic.

Facility counts: MOH Statistical Yearbook 2024, Table 2-14.

The first 90 days

What the first three months look like for a Saudi complex

Week 1

Audit on a video call

Listings, site, current ads and the approval position for anything you plan to promote. We message your WhatsApp at 10pm, the way a patient would, and see what happens.

Weeks 1–3

Arabic copy and approvals

Ad copy is written to Attachment 10’s requirements, offer approvals go in under your licence, and Google profile fixes — which need no approval — start at once.

Weeks 3–8

Pages per department and district

Arabic pages for each department, doctor and branch, each with its own URL, then English companions where your patients need them.

Weeks 6–12

Google and Snapchat, measured

Campaigns scheduled around the evening peak, on tracked numbers and per-department landing pages. Reports are in cost per booked consultation, in riyals.

Working with us

How we work with Saudi clinics from Kerala

Remote, and plain about it

We have no office in the Kingdom. Work runs on WhatsApp, video calls and shared dashboards, and every account — domain, Google, Meta, Snapchat — is owned by your facility.

Covering the Saudi week

Our hours cover Monday to Saturday mornings and early afternoons in Riyadh. Sunday is a Saudi working day and evenings are the peak, so the WhatsApp front desk we set up answers every day; anything it cannot handle waits for your staff.

Arabic you approve

Arabic pages are built right-to-left with their own URLs, not bolted on with a translate button. Nothing is published until someone at your facility has approved the Arabic.

No invented proof

We have not yet published healthcare case studies and will not invent numbers. You can check our registered company, the report format we use, and the source of every rule and figure on this page.

Questions

What Saudi clinic owners ask us

Do clinics in Saudi Arabia need MOH approval before advertising?
Treat it as yes. MOH has said publicly that medical advertisements need its approval, and its published rules require prior approval for discounts and offers from the Health Licensing Department of your regional branch. Complementary medicine ads need NCCAM approval and product claims fall under SFDA. We confirm the route with your branch before any campaign runs.
Can we advertise discounts and special offers?
Yes, once the offer is approved. The application to your MOH regional branch lists the services, their approved prices and the discount. Each offer can run for up to 60 days, a facility can receive three offer approvals a year, and the approval has to be displayed prominently with the offer.
Can we use patient testimonials or before-and-after photos?
Not in advertising. MOH’s rules exclude patient data, patient images and patient testimonials or experiences from health advertisements, and MOH has prohibited promotional images and videos of surgical and cosmetic procedures. Doctor-led educational content and clear treatment information are the safe alternatives, and genuine reviews can stay on Google.
Does our advertising have to be in Arabic?
Yes. MOH’s advertising requirements call for Arabic, with other languages allowed alongside it. That suits the market anyway, because most patient search in the Kingdom happens in Arabic. We build Arabic pages right-to-left with their own URLs, and add English or Malayalam versions where your patients need them.
Can you run Ayurveda campaigns in Saudi Arabia?
No. The complementary medicine regulations administered by NCCAM cover cupping, acupuncture, osteopathy, chiropractic and naturopathy, and Ayurveda is not among them, so we do not advertise Ayurveda treatment in the Kingdom. For licensed complementary medicine centres, every advertisement needs NCCAM approval before publication.
Can we work with Saudi influencers?
Only with influencers who hold a GMedia Mawthooq licence, and only in ways that respect MOH’s rules. Regulators have said businesses that use unlicensed influencers can be penalised too. Separately, Article 10 of the Law of Practicing Healthcare Professions bars practitioners from advertising themselves, directly or through an intermediary.
You are in Kerala. How does that work with the Saudi week?
Kerala is two and a half hours ahead of Riyadh, so our Monday-to-Saturday day covers your mornings and early afternoons. Sunday is a Saudi working day and evenings are the peak for enquiries, so the WhatsApp front desk we set up answers every day and hands anything complex to your staff.
What does it cost?
We scope each facility rather than sell packages, because a single dental clinic and a multi-specialty complex are different jobs. The audit is free, and you receive a written scope with a figure in riyals. Advertising spend is paid from your own accounts; we add no margin to it.

Book a free Saudi clinic audit

Forty-five minutes on a video call covering your listings, your site, your ads and your approval position — starting with what MOH requires of the campaign you want to run.

Book a free clinic audit →

Or WhatsApp us on +91 89218 04806 on WhatsApp. We reply within one working day, Monday to Saturday, 6:30am–3:30pm Riyadh time.